Based in Glasgow, Purity has provided IT support, managed services and consultancy to clients of varied size and industry across Scotland, each with their own challenges. However, we apply the same principle to all – to provide and support an infrastructure that is standard, scalable and secure.
We help Scottish businesses with their IT Support in three main areas:-
We provide an outsourced IT Support Helpdesk for all your IT Support needs
Less than 200 staff? We deliver strategic IT Consultancy solutions, specially tailored in price and setup, for companies under 200 staff
Plus we offer supplementary IT support to your own internal IT Manager/Technical team on projects, consultancy or even holiday cover
Why you should consider us?
We truly believe Purity are not just another IT Support Company. We:-
Have no contractual tie-in, offering 30 day renewable contracts means that we have to deliver.
Employ a dedicated Account Development Manager who is solely responsible for ongoing care to our clients.
Provide corporate quality processes & procedures, providing excellent customer service via internal efficiency and productivity.
Offer guaranteed service levels of 4 hours – or more often than not, less.
Let you speak directly to helpdesk staff so there no need to wait in queues.
Don’t take sick days or holidays. We are always available 8am to 6pm Monday to Friday.
Fix over 90% of cases remotely meaning there is no need to wait on us coming out.
Give access to our system so that Clients can view open cases, log new ones and review the account and transactions.
What we can do for you at a glance…
PC and Laptop setup
Blackberry Server installations
CITRIX server installations
Remote working solutions
Wireless Broadband installation
Backup of Data (both onsite backup and offsite backup solutions)
Real-time proactive systems monitoring
Network and Security Audits
Hard Drive Data cleansing and destruction
Co-location and Data Hosting services
Prince2 Project Management
Voice Over IP telephone systems
Mobile phone integration
Unsure if your systems are safe and secure? We can provide a report on the health of your network with our unique MOT report.
Call Billy McDiarmid on 0845 6439123 to arrange your audit.